From: William T.
To: Farrell Hair Replacement
Subject: please forward to Richard Farrell

Please forward this to Richard Farrell:

Richard, you have a very happy client here finally. I feel badly that I was such a pain in the a** during the tweaking period because I honestly didn't see how this was going to work. I went through a nightmare situation at Hair Club and I was afraid the same thing would happen. I didn't see how the fine tuning was going to make much of a difference, but it made all the difference in the world. It has now been months and none of the guys at work have said a thing about my hair and construction guys are merciless. They think I lost weight or am styling my hair differently. But they pretty much have moved on and forgotten that I was losing my hair and just accept the new me. This was the ultimate test. Jody said to thank you for making me want to dress up again and go out. I feel like a new man and only wish I had come straight to Farrell in the first place. Sorry for my nitpicking again. For now on I will trust you when you say it will be right and perfect. Gosia - is that how you spell her name? - she said that sometimes people who are getting consultations ask if they can see a client. Since I often work so close to the salon, if I can help in this regard, I will do it. It is the least I can do for what you have given to me. Can you give me the information I need to for the client support website? I want to order some more supplies.