From: Anita J.
To: Farrell Hair Replacement

Richard,

I wanted to take a moment to thank you and Laura for all your kind help. Your staff is wonderful.

I called Farrell after watching your infomercial and hearing the testimony of the beautiful black woman Silvia and how she discovered her Traction Alopecia under all of her hair. That was my story too. I was afraid of wearing "hair systems" but even more afraid of how I would be treated by hair salon professionals being a balding Black woman. From the quality of your hair systems to your friendly and compassionate approach to your clients, you really have exceeded my expectations, even after watching your infomercial. Though I doubt I'll ever feel comfortable enough to be in one of your commercials and telling my story, I am happy to write to you and share my feelings about your work.